Venmar Ventilation inc. announces that it is expanding its Safety Upgrade Program for certain air exchangers that it manufactures. Venmar is asking owners of units covered by this program to immediately turn their unit off, and contact Venmar Ventilation inc. as soon as possible by phone at 1-
866-441-4645, by visiting their website at www.venmar.ca, or by mail at SUP- Program, 550 Lemire Boulevard, Drummondville, Québec, Canada, J2C 7W9.
It has come to Venmar’s attention that an unlikely series of circumstances could lead to a motor overheating in certain air exchangers, which may result in a potential fire hazard. These products otherwise comply with all applicable CSA, UL and other safety standards. Furthermore, these units are already protected by a circuit protection complying with the National and local Electrical Codes.
Only certain models of air exchangers, manufactured from January 2002 up to 2009 are affected by the expansion of this Safety Upgrade Program. For these units, Venmar will provide an additional protective device, free of charge. The Program affects selected units distributed under the following brand names: Venmar, Venmar AVS, Venmar Klima, Flair, vänEE, Sears, Guardian by Broan, NuTone, Conformax, Payne, Day & Night, Carrier, Bryant, Heil, York, Rheem, Ruud, Protech, Husch, IVL, Weatherking, Maytag, Frigidaire, Partners Choice, Tappan and Westinghouse sold in North-America. Only the units with the following model numbers are covered by this Safety Upgrade Program. The model number is located on the outside panel of the unit, or under certain wall controls.
Some affected units covered by the expanded program will require a field technician who will inspect them and install an upgrade kit. Please note that Venmar will allow a unique $80.00 labour fee for each installation. All claims shall be submitted with customer name, address, city, postal code and phone number as well as model, serial number and the installation date of the upgrade kit.
If you have any questions regarding this program, please phone Émilie Champagne at 1-800-567-3855. This is a preventative measure that Venmar takes today to ensure that all of its customers have total peace of mind regarding their product safety.
